Domestic Shipping
We offer free standard shipping on orders over $150. Ship time ranges from 2-5 business days.
If your order is $50 or less: 2-5 day standard shipping is $7.50
If your order is $50 - $100: 2-5 day standard shipping is $9.50
If your order is $100 - $150: 2-5 day standard shipping is $15.50
1-3 day express shipping is based on weight.
Please note: Shipping to Alaska and Hawaii sometimes takes longer.
International Shipping
We ship internationally to most countries. For international orders please email us at info@brookfarmgeneralstore.com with the items you want and we will send you a paypal invoice with shipping cost. All taxes and duties will be the responsibility of the recipient. No refunds or exchanges on international orders.
Our Return Policy
If you are not completely happy with your purchase, you may return it to us (unused) within ten days of receiving it. We will refund the full purchase price minus the cost of shipping. Unfortunately, we are unable to accept returns on sale items, gift cards, vintage items, and personal items such as towels, hair and nail brushes.
Returned items can be exchanged for store credit or refunded for the original purchase price. Items must be in unused condition.
Before returning items you must get approval via email on our contact page or by emailing us at info@brookfarmgeneralstore.com. Please do not return packages without approval.
We reserve the right to charge a 20% restocking fee on items that are returned damaged, after the ten day period, or without prior permission.
If you have any questions about this or anything else, please send us an email at info@brookfarmgeneralstore.com or call us at 631 604 6203.
Thank you!
